Tenant Find Service

Bristol City Lets provides a Tenant Find Service to landlords who would like their rental property professionally valued, fully marketed, viewings undertaken, tenants strictly vetted, referenced & credit checked, tenancy agreement drawn up & monthly standing order set up for future rents paid directly into the landords bank account etc.

We provide:

  1. Meeting at property & advising as to the likely rental income/value. (Property Photos Taken)
  2. Comprehensive Advertising & marketing of the Property & To Let board
  3. Show the property to perspective Tenants.
  4. Interviewing prospective tenants & take up appropriate references. Where necessary, additional security would be requested by means of a guarantor.
  5. Preparing the Tenancy Agreement for the Tenants to sign, which gives the protection of the relevant Rent & Housing Acts.
  6. Collect a deposit from the tenant which must be registered in Government Approved Deposit Protection Service. The deposits will be protected by The Deposit Protection Service until the end of the tenancy. (Tenants deposits must then be returned in full at the end of the tenancy, if they meet the terms of their tenancy agreement & do not damage the property or cause unfair wear or tear)
  7. Collecting the first months rent less any fees or expenses due or incurred for the period.
  8. Set up monthly standing order for future rents paid directly into Landords bank account
  9. Where requested, organize for an inventory for the property.
  10. Where requested, arrange for an Energy Performance Certificate (EPC) for the property.
  11. Where requested, arrange for a Gas Safety Check for the property.
  12. Where requested, arrange for a PAT test for the property.


The Landlord confirms that he/she is the sole or joint owner of the Property & that he/she has the right to rent out the Property under the terms of the mortgage or head lease. Where necessary, the Landlord confirms that permission to let has been granted by the mortgagee.


The letting of property is now closely regulated with respect to consumer safety. The law makes particular demands regarding the safety, servicing & inspection of the gas & electric appliances & installations within a property, & with respect to the type of any furniture & soft furnishings that are also provided.

The following regulations apply:

  1. Furniture & Furnishings (Fire Safety) Regulations 1988
  2. Gas Safety (Installation & Use) Regulations 1994
  3. Electrical Equipment (Safety) Regulations 1994
  4. Energy Performance of Buildings (Certificates & Inspections) (England & Wales) Regulations 2007
  5. The Landlord confirms that he/she is aware of these obligations & that the Agent has provided sufficient information (via explanatory leaflets available on request) to assist with compliance. It is agreed that the Landlord shall ensure that the Property is made available for letting in a safe condition & in compliance with above regulations.

By law, it is necessary to carry out an annual inspection & service for the central heating & any gas appliances. The Landlord will arrange to carry these out on or before the due dates & ensure the necessary inspection and maintenance records are given to the Agent. The Agent cannot accept responsibility for the Landlords failure to carry out these checks at the correct times.

The Landlord agrees to indemnify the Agent against any expenses or penalties that may be suffered as a result of non-compliance of the Property to fire, gas & electrical safety standards.

An EPC is required by law when a building is constructed, sold or put up for rent. The Landlord will need to provide an EPC which will be valid for ten years, to prospective tenants, the first time you let or re-let your property after 1 October 2008. Bristol City Lets cannot market a property without an EPC, if requested the Agent shall ensure the property has a current & valid EPC, there is a £10 admin charge for this service, alternatively you can arrange your own, or we can advise you of assessors in your area.


The Landlord shall be responsible for the Property being adequately insured & that the insurance policy covers the Property being a rental Property.


The Landlord warrants that the Property is made available in good & lettable condition & that the Property, beds, sofas & all other soft furnishings all conform to the current fire safety regulations.


Payment of Council Tax will normally be the responsibility of the tenants in the Property. However, landlords should be aware that where a property is empty, let as holiday accommodation, or let as a house in multiple occupation (HMO), responsibility for payment of Council Tax then rests with the owner of the property.


It is normally the responsibility of the incoming tenant to pay for services such as Utilities & Council Tax.


It is the landlord’s responsibility to arrange an inventory, or Bristol City Lets can organise an inventory.


The Landlord will ensure the Agent has one full set to allow access for viewings which the Agent will hold for the duration of the tenancy for office use only. The Landlord will be responsible for issuing each tenant with a full set of keys prior to the commencement of the tenancy.


The tenant find service includes the preparation of this legal document, ie Tenancy agreement in the Agent’s standard form, which is signed by the Agent or Landlord & Tenant(s).


A holding fee is generally taken from a tenant applying to rent a property. The purpose of this fee is to verify the Tenant’s serious intent to proceed, & to protect the Agent against any administrative expenses (Taking out references, conducting viewings, re-advertising costs etc) that may be incurred should the tenant decide to withdraw the application.

The holding fee does not protect the Landlord against loss of rent in the event that the tenant decides to withdraw, or references prove to be unsuitable. However, early acceptance of rent from the applicant would not be advisable until satisfactory references have been received. Landlords should notify the Agent where they wish a larger security fee or deposit to be carried.

Upon signing the tenancy agreement, the Agent will take a dilapidations deposit from the Tenant(s) in addition to any rents due. The purpose of the dilapidations deposit is to protect the Landlord against loss of rent or damage to the Property during the tenancy itself.


The Landlord is responsible for payment of all legal fees & any related costs, to include an hourly charge of £25 per hour for the Agents time spent on handling deposit disputes, online money claims & court attendances. If charged, a minimum charge of one hour will always be applied.


The Landlord warrants that all the information he has provided to the Agent is correct to the best of his knowledge and belief. In the event that the Landlord provides incorrect information to the Agent which causes the Agent to suffer loss or causes legal proceedings to be taken the Landlord agrees to reimburse and compensate the Agent for all losses suffered.


The Agent has the right to update fees at any time. Any proposals by the Agent to vary the terms & conditions of this agreement shall be made in writing. I/we confirm that we have read this agreement & wish to instruct the Agent to undertake the Tenant Find Service.

To enable us to offer Landlords our tenant find service at such competitive rates, we make a charge of 30% of the first month’s rent, which is payable by the incoming Tenants (the agency fee). This makes up the majority of our income, so we ask that Landlords do not allow Tenants to move into their new property without checking with bristolcitylets.co.uk that we have received the agency fee. This method ensures that we receive payment & can continue to offer our excellent rate of fees to you as a Landlord. Should you, as the Landlord allow one of our introduced Tenants move into your property, without the agency fee being paid, you become liable for that fee immediately.

I accept the above terms and wish to register. This is an electronic signature for the purpose of the Electronic Communications Act 2000 which I/We incorporate into this contract with Bristol City Lets and is intended to have legal effect.

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